Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). Called VM for activation and checking. It has done for over a couple of hours now. Internet Light. If the internet light is flashing amber your router is not connected to the internet. My post code is W13. Ask for FREE. It’s showing 2 flashing green arrows and the bottom light is solid green while the WiFi icon at the top is solid green. Just keeps resorting back to flashing green. on 01-04-2023 20:55. This is your VirginMedia router’s way of showing you that a connection is being attempted. 2) Then also try the “free & automated” Service Status number - 0800. Teams meetings keep freezing. Turned the TV off and then on again and the blinking sequence started as explained above. For this, simply switch the Hub’s power supply off at the wall, and wait for 30-60 seconds. I have had a green flashing light on my broadband router I have followed the steps provided by Virgin check cables reboot ect ect but nothing. Hi, We have been having this issue for the last 3 or so months where at random intervals of the day varying any time between 10am and 1am our wifi will randomly disconnect for about 40 seconds, followed by a flashing green wi-fi light which goes and the internet connection is restored. Red power light on the Virgin Media Hub 3 The power light of the Virgin Media Hub 3. It's been doing that for around 45 mins now. Stream from Virgin Media. If the TV box feels hot, let it cool down completely, and remove anything that’s placed on top of the. With the Hub powered on use a paperclip, or a mobile sim slot tool and perform a pinhole reset by keeping it pressed in for a timed 60 seconds. Tried to set up today and just a green flashing - 5421632. Then it stops for a minute or so and then starts flashing again. I have just received my Hub 3 kit and the green light has been continuously flashing since all cables were attached. I have also fairly recently moved up to 650Mb broadband to combat these issues. Before you start, you’ll need to have your hub settings password. the hub is still flashing green lights 24 hours now. please send the easiest alternative? I have a samsung 335 and when i try to connect wifi to virgin media it show me that is connected but actualy is no working to open no page. Hi, I have come home to my main V6 box constantly flashing multiple colours. Phoned tech on 06/04 20:35 and they stated "sending special ping. Troubleshooting the Hub 3 If you're having trouble. Thank you for your post and welcome to our community forums. Virgin Media; My Virgin Media; Shop;. Pressing the button for two seconds will prepare the Hub 3. And its not the first time that happens. We would like to show you a description here but the site won’t allow us. Stopped working about 11pm and hasn't worked since. Come back wait another 30mins. Tudor. 0 has got a constant orange light and our internet is working intermittently. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Do you have any idea about that? - 5381751. _______. If it's set to ON then people do see a blackout when the 360 or HDMI reconfigures for the difference in frame rate. It’s been 4 hours but still green light is blinking but it says that it should be setup in 30 minutes to 2 hours and light will go white but after 4 hours I still see green light blinking. A power adaptor to plug into the Stream box and a power socket at the wall. Tuning in. I got the green power light flashing and WiFi light is green. The Hub will reboot once it has finished downloading. Hey folks. Called VM for activation and checking. but no internet flashing light. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub, ive even plugged it directly into the hub via ethernet, however it’s still starts with green light then goes to to constant blue light flashing. They change to white when the connection is. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. 1. Tech installed a custom splitter, 1m of cable for broadband and 8m of cable for TV. The other 2 are unusable, so we will need replacements. 11 When the Wireless light on the WiFi Booster stops blinking and goes off, the copying process is complete. Green flashing is a firmware update in progress. WiFi Pod just flashing white light, has been for a few days. Have tried resetting: holding reset button for 60 seconds; no dice. 2. We’ve just moved into a new student flat, which was confirmed to us to be Virgin compatible as previous tenants have used Virgin here , however after the initial setup there is a green flashing power light and a solid green Wi-Fi light, but the Wi-Fi is available to connect to, but when the power light goes. Disable HDR+ Mode. SpeedI went to work this morning and my hub/WiFi was working fine. 5x red flashing light. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. and tells you of more local issues down to street cab. I can see the WiFi on my devices, at full strength as well, but none of my devices can connect. They have upgraded the hub 4 to hub 5 and managed to connect 1 pod. Everything is look great on our side to, please do reach back out if you ever notice a fault again. Virgin Media; My Virgin Media; Shop;. Also you can try ringing 0800 561 0061 which will give you any information local to you regarding outages. Virgin Media is one of the leading telephone operators in the UK. It is important to make sure that the arrows are flashing in order to have a stable connection. After having issues with my broadband the other day and eventually it sorting itself out I have found my Wi-Fi pod is just continuously flashing blue. Back panel power and reset button. Solved: New hub - activation an different lights flashing - Virgin Media Community - 5145140. Sort the first V6 box yourself > Let the 2nd V6 box upgrade itself > Install any Virgin TV 360 Mini box. Options. I am sorry to hear your are experiencing an issue with the Hub showing a green light, we will be happy to. Switched On Families. hub 4 started flashing white, and keeps cycling from solid, to flashing. In Router Mode the power light should be white. I checked the hub 5 network logs and I can see that software updates are failing. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. 8. Forum; Apps. Factory reset your TV with or without your remote. Telewest wall socket: no visible power to be switched on. Options. If it’s blinking blue or green, all’s well; if it’s dark, you’ve got an issue. Never had issue. I use an NTL TV socket for broadband. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Flashing green hub 5. Customer Support are on 150 or 0345 454 1111 from a non-VM phone. There's no official status of an orange light on the Hub 3. The connection dropped today and was in and out for most of the morning. The Virgin Media Hub 3. Connect the white cable properly to the Virgin media wall socket. HUB 3 Manual and trouble shooting guide here . . We have had a Hub 3 for a year with no problems. All Rights ReservedTo reboot the Virgin Media broadband Hub (also known as WiFi Hub or router) check the power supply is firmly connected to the wall socket and turn the power switch off and on again. Hi we had a new super hub 5 installed on Friday and Saturday it’s flashing green no internet reboot pin reset does nothing?. I have a lg 42ld 420 c tv with a problem . Edit Had a bit more of think. It was a black screen with the info that the channels were updating etc. Virgin Media; My Virgin Media; Shop; Help;. All 3 lights on my virgin super hub are green and flashing very quickly should they all be flashing and shouldn t the top light be blue. Any ideas to get th. All lights on my virgin hub are solid green apart from the two inverting arrows under the wifi symbol. No downtime reported in our area either. Check Cables: Make. Sometimes the bottom light flashes green while the arrows are flashing too. When you press the WPS button on the back of the Hub, the light ring will flash blue gently for 2 minutes. Virgin Mobile. Hub3 has constant green WiFi light but flashing green light at the bottom. If nothing shows on there, try calling it in as a fault (free on 150 VM line. Tried the following; Resetting box Unplu. It isn’t on during normal use, but turns red if there’s a problem. Options. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. Flashing green ring. Troubleshooting Steps Restart Your Hub: Turn it off, wait 60 seconds, and turn it back on. If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. on 31-10-2022 17:07. It's not constant, but intermittent. on 19-05-2023 21:46. Options. Green flashing lightsSo, once again, no internet so far for 4 days! I have explained to VM that it’s usually a problem with the boxes out of the street and not my equipment 🤷🏼 21st December is the nearest someone can come out!!! Both work from home and need the internet to be able to work!!! Frustrated is not the wor. Check for a known local fault on 0800 561 0061 - it is an automated service. 1) The "green flashing screens" is a very old "de-interlacing" bug which has persisted in VLC player for years. App showed no fault in area so when I phoned virgin they booked an engineer for Monday. Its been an hour that my internet stop working. Flashing green color on Media Hub 3 means the router is trying to connect. Sounds like the cable is disconnected either in the Omnibox outside, or at the street cabinet. how can i get a co; Hi my lg tv whont work since virgin came and installed there box into my home what happened was the guy was tuning the virgin remote into my tv whilst; Yellow traffic light virgin media superhub 2Post up a photo of the booster and lights. Options. on 13-06-2023 11:34. Any suggestions what this blinking pattern means. This’ll only take a few minutes, depending on how many WiFi Pods are connected. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. Try the “check service,” Area status webpage" (link at top right of this forum), also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. However the hub is fully operational, Wifi works, full speeds, no connection drops, no loose cables, telephone works, connects to WiFi Max Pods. I’ve followed all normal procedures to manually correct including pin restart, leaving without power for five. Reply. Take care, Nat. I have tried the WiFi troubleshooting and still nothing. Virgin Media customer service can be contacted to diagnose and solve the issue. There's no official status of an orange light on the Hub 3. 11-02-2023 13:45 - edited 11-02-2023 13:47. Mark as New; Bookmark this. Engineer booked for Friday but I have no data left and need to WFH. If they are not, it is best to contact Virgin Telco customer service for assistance. Just got an upgrade to a 1gb connection with a Hub 5. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. Please see here for an explanation on the lights. 0 has four LEDs; Internet, Wi-Fi, basic light and WPS button. Even phoned VM to activate the router and got a text confirming it has been activated. It’s been reset, restarted numerous times and still doesn’t work! Homeschooling and working from home is just a nightmare!! Sick to death of su. . The light went normal at first, solid white, then flashing white, and then it turned flashing green. Options. I've attempted unplugging, checki. Tuning in. Turn on the router after completing the above steps and observe if the Power Light continues to flash green. Virgin Phone Switchover. This is why I suggested the pinhole reset and checking if the hub has access to the network. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. You can also check with area faults on 0800 561 0061, or 150 if you have a VM home phone. We can understand the inconvenience this may have caused you. It isn't on during normal use, but turns red if there is a problem. I had the hub 5 installed yesterday. Worked for a short while, then the dreaded green flashing light on the front started. Internet has been fine all day, just randomly stopped working and green base light started flashing. Currently, if I export a sequence into an . on 02-06-2023 18:16. Just let it sit for about 10 minutes to sort itself out. Step 4: Hold down the ‘Home’ button for five seconds on the remote you are trying to pair. To find out more about what 360 has to offer you, shop Virgin TV 360. The internet is not working at all. Can you Check for any “known network faults first - Try in 2 places. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. Useless WiFi not working this 24 hrs an engineer booked for another 24hrs . Sometimes it's solid green and then starts flashing then goes s. on 04-12-2022 12:12. hub 5 flashing blue light. hi Our broadband was connected on Friday, it seems to work ok but I've noticed that the external wall box has a solid green light (probably - 5192213Flashing green arrows hub 4. Try a reset as this. 168. Virgin Media Forums Agent Carley 0 Kudos Reply. It really astounds how virgin can get away with using such poor equipment. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. If it has. The power light will remain on. on 30-11-2022 19:19. In some things Virgin sucks. So try. mp4 and bring that video into another project, it displays the green and pink bars after rendering. Here are some examples of a bad WiFi setup: The WPS button is just above the Virgin Media logo. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. I have had a technician come to try and fix - 5381631. I need help flashing a virgin mobile phone to metro pcs (lg optimus v virgin mobile to optimus m metropcs. and tells you. If. Home Phone. comAll seemed to be going fine however once the internet light started flashing green, it hasn’t stopped! Both the main light and wifi light are solid green and have been for hours. We would like to show you a description here but the site won’t allow us. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. Accordingly, 2 green flashing arrows on a Virgin router indicates that the router is connected to the Internet and is ready to use. I’ve turned it off and on Ive done a pin reset and it is still flashing. To fix a TV green screen: Unplug your TV from the wall and wait 60 seconds. Did a pinhole reset and again, it worked and went to a flashing red light. Solid green: The Hub 3 is connected to the internet. Next to the TV not behind it. This may take up to 2 minutes. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. see this. on 31-10-2022 17:07. Could you please help on this? NB: I joined VM 2 weeks ago. 1 ACCEPTED SOLUTION. 14-04-2023 15:38 - edited 14-04-2023 15:41. It will also flash when the Hub is downloading new software. Make sure that the cable is well connected to the splitter. Welcome back to our community forums and sorry to hear you had this issue with your hub. As a result I don't have WiFi. There is no connection to the VM network. It is an electrical surge suppression device & should not be removed. All forum topics; Previous topic; Next topic; 2 REPLIES 2. Thanks for posting and welcome to the community. Home Phone. Green flashing is a firmware update in progress. So no where to call and no help to find until to morning. As you connect the power supply to the wall and the Virgin Media Hub 4, ensure it is tightly bound. any. Please help me with this; the following is some of the specifications of my system: VLC 0. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. Do this now if needed, as it's a £25 fee if done later. . I got my new hub 5 at 5th and managed to install it at that day. Manage Your Account. The most useful and up to date info comes from the 0800 561 0061 number. Hi @Travelinsoul . Teams meetings keep freezing. on 23-09-2023 22:02. I have just done the self quick set up. Hub 5 green flashing light. Switched on and off. You might see some of these little icons popping up every now and then, particularly when you’re perusing your TV guide. The green arrows are flashing with a constant green bottom light. After many resets the broadband would start again then a few hours/days lose the signal. After connecting the white cable that the - 5226547. You can find this on the base of your Virgin Media box if you. We would like to show you a description here but the site won’t allow us. on 09-09-2022 21:47. I do not work for VM. Alternatively, you can hold down the standby button on the front of your box for five seconds or unplug it from the main power supply, wait 20 seconds and then plug it back in. The WPS light indicates the status of the Wi-Fi Protected Setup (WPS) feature. Thank you for updating the thread RoneyCervinski. A flashing red power light signals that there’s an issue that needs addressing. If you are using WiFi you may also find this light comes on if the WiFi connection is lost. This means that the Virgin Media Hub is on. i have looked at the network log doesn't look good. This light will only appear when connecting a second pod. I’ve checked all wires and they’re all connected fine. About 1 month ago the light turned green on my hub 4 and it started losing the broadband signal. Green Light. I've plugged everything in and checked that all the cabling is pushed in tight. Failing that, it’s time to call Virgin’s support team. Then from 3pm I have had 2 x green flashing arrows and solid green on the bottom. com A flashing green color means the device is downloading a software update. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. To fix a TV green screen: Unplug your TV from the wall and wait 60 seconds. I’ve reset the hub and checked all connections countless times and still nothing. Reset the hub with a full reset back to defaults here . Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. As I use the hub in modem only mode I switched the hub into "modem-only" mode and the flashing green light reappeared. It's first time I have this issue. 08-01-2023 22:03 - edited 08-01-2023 22:06. For the last week and a half this has changed slightly, the hub4 is still resetting itself but now everytime i seem to get a green flashing light. I do not have a virgin media connection box - could this be the issue? 0 Kudos Reply. I’m not having any issues I was just wondering why the light is now flashing red (it’s the RX light that’s flashing red in the picture). Smug1to. Still no connection and flashing green. The green arrows have continued to flash and the service i. Hi, My internet was fine all morning but for the last few hours internets gone down and the super hub 4 has just been flashing green for hours. please send the easiest alternative? I have a samsung 335 and when i try to connect wifi to virgin media it show me that is connected but actualy is no working to open no page. flashing green light . Stay safe online. Our broadband went off at lunchtime today and we have green flashing lights on the hub ever since. Browse Virgin Media Virgin Media Community. 0 green light is blinking. I went to the logs in the HUB4 and pulled the. Hub 5 flashing green light. After investigating I did find this logs: 17-10-2022 07:49:30 notice CM-STATUS message sent. For the last two weeks my virgin broadband has cut out at approximately the same time each day, from 1330 to 1730. It’s likely to be a loose connection in your home. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. . Main Menu; Go to virginmedia. Learn more. We get a constantly flashing green light, which means it's trying to get an Internet connection. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. This is the 4th time in the space of a month my Hub 5 has stopped working completely. If it’s off, you don. If it has a push-on connector make sure it is push on properly but don’t twist it. The different Hubs by Virgin Media include Hub 5x, Hub 5, Hub 4, Hub 3, and Hub 2. In either Mode the red power light is an indication of over heating and most not be ignored. Make sure there aren’t any damaged wires/cables. I just rescrewed the cable into the back and. The house I'm in has previously had Virgin. I did a normal router reset due to not getting nowhere close to my advertised speeds, for the hub to yet again enter the flashing green light state which is a software update. Engineer visit Friday but obviously no WiFi until then so it seems. I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. My advice for anyone with the pod problem would be to arrange a technician to call. Welcome to the Community and thank you for posting. How to pair the 360 remote with. I tried severa reboots and hard resets with no luck. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives. Please try the following exactly as typed. on 20-09-2023 09:55. A steady white light A red light A blinking red light A dim white light A slow flashing green light A green light A blue light A flashing white light Noticing different. The Stream remote. I've the network status in my area and it says no problems. Day 2 if no WiFi and I’m told it’s another 4 days before engineers due. The show is actually filmed in Vancouver and select areas in British Columbia, such as Snug Cove in Bowen Island, Burnaby, or Port Coquitlam, as revealed by. Literally just got my broadband installed yesterday. Robin1987. on 16-12-2022 14:49. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. I’ve tried setting it up near the router etc etc. Super hub - Status lights and control buttons. . Once unplugged it starts with the green light then goes onto a blue flashing light for about 10 minutes. Hey Stoke2010, thank you reaching back out and confirming this. Worked for a short while, then the dreaded green flashing light on the front started. . Phone. This includes: The Stream box. Options. Hub 3 Base LED keep flashing Green light on initial install. Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page. Now, navigate to the Advanced Settings, then click on Wireless. Red: There’s an issue with the Hub 3. Away from large bodies of water (e. - 5037035Flashing green lite on virgin modem Virgin media flash wifi light . Hi, i got self installation kit with hub 3. If it is a screw-on type connector try tightening it but only finger tight. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. Software updates are downloading slowly when the green status blinks slowly. 13 minutes ago. Can someone take a look at this asap? Network Log Time Priority Description 03-. My Virgin Media App. Then switch it back on. If your WiFi light is flashing green on your Virgin Media box, this signals that the router is searching for WPS. I'm not sure what else i can do to fix this any help would be amazing. It means theres a problem with the return path on your virgin box- basically meaning that your unable to access on demand and hd services. Flashing Green: WPS is connecting a new device. I've restarted it - the power LED goes solid white for around a minute or so, then switches to flashing green. Can you please ensure the following: Out in the open. It isn’t on during normal use, but turns red if there’s a problem. 2.